How to become…a client partner

How to become…a client partner

Hello aspiring account handlers! Welcome to our slice of industry advice just for you. If you’re a graduate or creative jobseeker in need of creative or design-related advice, look over this way.

Here’s what our pros think you should keep in mind before applying or coming for interview.


  • Showing interest in working across a range of different clients
  • Work experience. I’m always impressed with related experience even as far back as school
  • A genuinely good attitude and approach to work. I’m looking for old-school, traditional values! Work hard to get ahead.
  • Ask questions at the end of an interview. Even if you feel the interviewer has covered everything. Always ask: “If I was successful is there anything I can be doing to prepare in advance of my start date?”
  • Good shoes. Always wear your best shoes.
  • Don’t put your photo on your CV, its not big and its not clever and nobody is really that interested in what you look like.


  • Be curious
  • Be punctual
  • Be smart (both physical and mental)


  • Have an enquiring mind. We want someone how asks: “Why did you do it that way?” and “Why didn’t you do it this way?” It demonstrates they are already doing the job.
  • Be adaptable. This industry is changing at a frantic pace, almost daily it seems sometimes. People who embrace change rather than resist it are worth their weight in gold. We test people by changing the circumstances of interview requirements to see how people deal with the unexpected. Most people adapt remarkably well, some people hate it. Perhaps it isn’t for them…
  • Rockstar developers, creatives and planners are all very well, but this is a team business. Evidence of mucking in and working as part of a team is critical in a world of creativity, tech and data.
  • People who have broad horizons and want a make a dent in the world, to be the absolute best they can be and are prepared to work obsessively to achieve it
  • Attention to detail. People who can walk to the talk.


  • Never lie on your CV or in an interview. Even embellishing the truth slightly is a no-no in my eyes. You will get found out eventually, especially in today’s connected (and the creative industry’s incestuous) world.
  • Smile. Nobody likes a misery.


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