privacy policy | everything different
everything different

PRIVACY POLICY  

Introduction

This privacy policy is about how Everything Different uses and protects any information that you give us when you use this website.

Everything Different is committed to ensuring that your privacy is protected. All information you provide by using this website, either voluntarily submit or navigational information and other data collected by us, will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. This policy is effective from 24 March 2018.

What personal information do we collect about you?

We collect and process your information in the following ways:

Information you give us

We collect information to provide services and information to you. This may include data voluntarily submitted through web forms and sent to use via email links included on our site, such as your name, company information, phone number, email and any other details you provide. We use this data to understand your needs and respond to enquiries. We do not use this data for any other purpose (e.g. to send marketing information or update you about our services) unless you give us permission to do so.

Information we collect automatically

We also automatically collect information to help make our website experience better for our visitors. Our cookies may collect data such as IP addresses, length and time of visit, geographical location, referral source, and pages viewed. We may also collect your browser’s environment variables, which is freely available when you browse the web and contains information like your operating system, the device you are on, and the browser version. This information allows us to understand more about how our visitors use our website and help improve your user experience when you visit our sites.

Information about children

As this website is not targeted at children under 16, we do not knowingly or intentionally collect information from this audience. If you think we may have collected information about children under 16, please contact us on ask@everythingdifferent.co.uk.

How do we use your personal information?

  • To provide a requested service or carry out a contract with you
  • Where we have your consent
  • Where we have a legitimate interest and our data collection is not overridden by your data protection rights
  • Where we have a legal obligation

We use also use automatically collected data to operate our services and improve our website. We may also use this information to provide personalised information to you on our website.

In addition, our social features may also collect data such as IP address. These features are hosted by third parties or directly on our website. Your interaction with these features is subject to the privacy policy of the companies providing them (e.g. Twitter).

Security

We’re committed to making sure your information is secure. In order to prevent unauthorised access or disclosure, we’ve put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Cookies are small files that may be dropped onto your computer to allow the website to function properly or to help us to optimise the information we provide on the site. Please see our Cookies Policy for more information.

Links to other websites

Now and then our website may contain links to other websites we think are interesting or useful. But once you’ve used these links to leave our site, we don’t have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and take a good look at the privacy statement applicable to the third party website in question.

How long do we keep your personal information for?

We keep your information for the following periods:

  • Personal enquiry through our site without permission for marketing: 12 months
  • Personal information submitted where you have given permission for marketing: retained until you withdraw consent
  • Automatically-collected data (analytics): 26 months

Who do we share your personal information with?

We share your personal information with trusted third parties where we have retained them to provide services for our legitimate interests. While Everything Different do strive to carry out all functions internally, there are instances where this simply isn’t feasible. These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.

We share your personal information with third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, research and mailing houses and function co-ordinators. These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.

We share your personal information with our other Group companies for internal reasons, primarily for business and operational purposes. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your personal information will be disclosed to such entity. Also, if any bankruptcy or reorganisation proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible they will be sold or transferred to third parties.

Where required we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our Terms of Use or other applicable policies; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to the our website, our business or the public.

What happens if you do not provide us with the information we request?

If you do not provide the personal information necessary, or withdraw your consent for the processing of your personal information, where this information is necessary for us to provide services to you, we will not be able to provide these services to you.

Do we make automated decisions concerning you?

No, we do not carry out automated decision making.

Do we transfer your personal information outside the EEA?

All the data you provide us sits on our secure servers in the EEA. In a scenario where your processing would be done outside the EEA all relevant UK and EU laws or guidelines (including GDPR) apply.

What are your rights?

By law, you have a number of rights when it comes to your personal information. Further information and advice about your rights can be obtained from the data protection regulator in your country:

Rights What does this mean?
1. The right to object to processing You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
2. The right to be informed You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.
3. The right of access You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy).
This is so you’re aware and can check that we’re using your information in accordance with data protection law.
4. The right to rectification You are entitled to have your information corrected if it’s inaccurate or incomplete.
5. The right to erasure This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
6. The right to restrict processing You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
7. The right to data portability You have rights to obtain and reuse your personal information for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
8. The right to lodge a complaint You have the right to lodge a complaint about the way we handle or process your personal information with your national data protection regulator.
9. The right to withdraw consent If you have given your consent to anything we do with your personal information, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal information with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal information for marketing purposes.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

  • baseless or excessive/repeated requests, or
  • further copies of the same information.
    Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

How do we contact you?

We may contact you by phone, email or social media. If you prefer a particular contact means over another please just let us know.

How do you contact us?

If you have any enquires you can contact us at: ask@everythingdifferent.co.uk or by writing to us at:

Attn. Data Protection Officer, 6-8 Ravensworth Terrace, Newcastle Upon Tyne, NE4 6AU.

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