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Vacancies

Senior Client Partner

expires: 14th December 2018

skills

The Senior Client Partner, is the lead day to day contact between the client and the agency. They are responsible for ensuring that the agency is meeting the client’s needs, working with all the key functions that go into creating the agency’s advertising output. Reporting to the Client Director, they are constantly solving problems, managing internal and external communications, and driving projects to completion.

Responsibilities

  • Managing the client relationship through effective communication, problem solving, and responding to requests
  • Taking ownership of project planning from creative development to execution, leading the team to ensure the highest standards
  • Scoping and planning client requirements including budgeting and timings
  • Ensuring the team are keeping accurate records of meetings, decisions and next actions
  • Monitoring that project deadlines and budgets are met, communicating and seeking approval of any changes to these
  • Leading the development and all stages of production for broadcast media (TV and VOD)
  • Acquiring a deep understanding of client businesses, brand, consumer and competitors
  • Taking client communication briefs and supporting the Planner with drafting creative briefs
  • Working with the creative teams to develop new creative campaigns that follow the brand strategy and creative proposition
  • Educating the wider team on the brand strategy and creative proposition
  • Work with the planning team to research market context and consumer insights for new business and client projects
  • Work with the planning team to seek opportunities for further consumer insights
  • Build strategic slides into all creative presentations, considering the business challenge
  • Look for opportunities to engage with Planning to build more robust campaigns
  • Presenting and selling creative work
  • Tracking and evaluating the effectiveness of campaigns, working with the Planner to take learnings
  • Positioning your role as a partner to the client, supporting clients make informed and robust marketing decisions
  • Representing the agency in client and all-agency meetings
  • Managing the work, performance and development of (Graduate) Client Partners
  • Working with Finance to bill client accurately, chase unpaid invoices, raise POs and track GP against annual client targets
  • Identifying ways to grow client accounts through new business opportunities

Required Skills

  • 3-5 years experience in an agency or client side role
  • Minimum 2:1 in a relevant degree discipline
  • A passion for marketing, advertising and effectiveness
  • Ability to multi task and work well under pressure
  • Personable, and able to work effectively with a variety of different people
  • Effective communicator, both verbal and written
  • Organised with strong attention to detail and time management skills
  • Be flexible and able to solve problems
  • Take ownership and responsibility – ensuring the highest of standards
  • Work well within a team, taking direction with enthusiasm
  • Persuasive, able to sell work and ideas, and respond positively to feedback.
  • Resilient and positive in difficult situations.

location

Newcastle

contact

bquigley@different-uk.com

Client Partner

expires: 14th December 2018

skills

The Client Partner, with the wider account management team, is the bridge between the client and the agency. Reporting to the Senior Client Partner, you will be responsible for the smooth running delivery of client requirements within the agency, developing effective working relationships with clients, suppliers and colleagues alike. You will be involved in developing creative assets, solving problems, drafting internal and external communications, and documenting progress on a variety of agency projects. You will support the team to explore client briefs and create overarching creative campaigns.

Responsibilities

  • Managing an efficient production process with studio to execute campaign deliverables on time and to budget
  • Tackling the delivery of on and offline deliverables in multi-asset campaigns with ease and confidence
  • Ensuring all work is thoroughly proof checked
  • Defining and monitoring project deadlines and budgets, identifying and communicating potential changes that may be required to the wider team
  • Owning multiple projects across a range of clients at any one time, ensuring consistently high of standards
  • Supporting clients, keep them updated, keep them involved and feeling comfortable with the process
  • Understanding the overarching creative campaign and brief design/creative to produce individual assets for the campaign
  • Developing the creative for press, radio, POS and ad hoc design projects
  • Supporting Senior Client Partners to produce broadcast creative (TV, VOD) from the preparation, shoot attendance to the post-production
  • Building good working relationships with client and agency contacts
  • Leading the day-to-day administration of the client account, including status reports, contact reports, timing plans and the organisation of meetings
  • Developing insightful competitor analysis and present findings to client
  • Support the planning team to research market context and consumer insights for new business and client projects
  • Support the planning team on ad hoc research projects and investigating potential case studies
  • Use key/template strategic slides to explain and rationalise all creative to client
  • Attending client briefings and gathering relevant data to support Senior Client Partners in the development of creative briefs
  • Supporting the development of creative work by documenting client feedback and attending creative review meetings
  • Applying your understanding of the client’s business, the market and consumer to have informed opinions during creative development

Required Skills

  • 1-3 years experience in an agency or client side role or recent graduate
  • Minimum 2:1 in a relevant degree discipline
  • A passion for marketing, advertising, effectiveness and clients’ business
  • Ability to multi task, impeccable time management skills and work well under pressure
  • Be positive, energetic, self motivated and supportive
  • Excellent verbal and written communication skills
  • A keen attention to detail and accuracy
  • Be solutions orientated
  • Take ownership and responsibility – ensuring the highest of standards
  • Work well within a team, taking direction with enthusiasm

location

Newcastle

contact

bquigley@different-uk.com